Refund Policy
We offer a 30-day return policy. To qualify for a return, your item must be unused, in its original packaging, and accompanied by proof of purchase. Contact us at info@holobeampro.com to initiate a return.
Upon acceptance of your return, we'll provide a return shipping label and instructions. Damaged or incorrect items should be reported upon receipt.
For exchanges, return your item and make a new purchase. Refunds are issued within 10 business days of receiving and inspecting your return. Contact us at info@holobeampro.com if you haven't received your refund after 15 business days.